Frequently Asked Questions
Currently, videos will be hosted, stay published, and available on our site for people to share and view, for one year. As long as the video is published on our site, you are free to download the movie file to your computer and share it for as long as you'd like. Even after the year expiration passes, the downloaded file will always be yours. The downloaded movie never expires. We also plan on adding a feature to allow you to host the video on our site for a longer period of time, if necessary.
Anyone who has a link to your video will be able to view it on our website as long as the video is active. When you delete a video, it will no longer be available on this website. If you have shared it on social media or posted the movie file of the video elsewhere, it will be available there until you remove it.
Images must be jpg file type and less than 5mb in size. Recommended aspect ratio is 16:9 in landscape orientation. Images that are portrait orientation will be scaled down in letterbox format.
For your convenience, we use a credit system to create videos. This way, you can purchase credits ahead of time, in bulk, then create your videos at your convenience. Each video costs 1 credit. Credits cost $1 each and they never expire.
Extremely safe! Absolutely no credit card information is stored or even processed by VidBoto. Financial transactions are processed by Stripe. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, they make use of best-in-class security tools and practices to maintain a high level of security. Read more about security.
Instantly. As soon as your transaction is processed, your credits are available to use. 24 hours a day, 7 days a week.
If the answer to your question is not on this page and you still need help, please contact info@VidBoto.com.